Scheduled campaigns depend on the desktop worker and current eligibility.

Checklist

  1. Confirm the scheduled date, time, and computer time zone.
  2. Keep the computer awake, online, and WABotSender available.
  3. Confirm the campaign is Scheduled, not Draft, Paused, Cancelled, or Failed.
  4. Confirm the account remains connected and the template remains approved.
  5. Review whether all selected recipients became suppressed or ineligible.

After fixing the cause

Edit a Scheduled campaign before it runs, or restart/clone the campaign when its current status allows it. Review the recipient preview again.